To access the user management tools, go to the configuration site and select "User management" from the menu. Here, you can find essential tools for managing users in the system. There are two types of users:

• External users: These are users who access and interact with the system through the application portal, such as applicants and project stakeholders.
• Internal users: These are users within your organization who may have various roles, such as caseworkers, pool managers, financial managers, and administrators.